Privacy Policy

At DEX® Floor, we value and respect the privacy of our users and customers. This Privacy Policy describes how we collect, use, share, and protect the personal information we obtain through our website https://dexfloor.cl. By using our website, you agree to the terms of this policy.

 

  1. Information We Collect

We may collect personal and non-personal information when: 

  • You complete contact or information request forms. 
  • You subscribe to newsletters. 
  • You interact with our website using cookies or other tracking technologies. 

The information we may collect includes: 

  • Personal data: name, email address, phone number, address. 
  • Technical data: IP address, browser type, device, and operating system. 
  • Browsing data: pages visited, time spent, interactions on the site. 

 

  1. How We Use Your Information

The collected information is used to: 

  • Provide and improve our products and services. 
  • Respond to inquiries and requests. 
  • Send commercial and promotional communications, provided you have given your consent. 
  • Conduct analysis and statistics on website usage. 
  • Ensure security and prevent fraud. 

 

  1. Ensure security and prevent fraud.

We do not sell or rent your personal information. However, we may share it with third parties in the following cases: 

  • With service providers who help us operate our website and provide our services (e.g., hosting services, data analysis, email delivery). 
  • When required by law or to comply with legal processes. 
  • To protect our rights, property, and safety, or those of our users. 

 

  1. Cookies and Similar Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These tools allow us to: 

  • Remember your preferences. 
  • Analyze browsing patterns. 
  • Offer relevant content. 

You can manage your cookie preferences through your browser settings. 

 

  1. Information Security

We implement technical and organizational security measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no transmission or storage method is completely secure, so we cannot guarantee absolute protection. 

 

  1. Your Rights

Under applicable regulations, you have the right to: 

  • Access the information we have collected about you.
  • Request correction of inaccurate or incomplete data. 
  • Request the deletion of your personal data. 
  • Object to the processing of your data for marketing purposes. 
  • Withdraw your consent at any time. 

To exercise your rights, contact us at contacto@dexfloor.cl

 

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites and recommend reviewing their privacy policies before providing them with personal information. 

 

  1. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new update date. We recommend reviewing this policy regularly to stay informed. 

 

  1. Contact

If you have questions or concerns about this Privacy Policy, you can contact us at contacto@dexfloor.cl

Thank you for trusting DEX® Floor. 

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